Shipping policy

Processing Time:
Orders are processed within 2 business days (excluding weekends and holidays) after receiving payment confirmation. If there is a high volume of orders, processing may take longer, and we will notify you of any significant delays.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:

• Standard Shipping: [10-15] business days

 

Delivery delays may occasionally occur due to unforeseen circumstances, including carrier delays, customs processing, or extreme weather conditions.

Shipment Confirmation & Tracking:
You will receive a shipment confirmation email with a tracking number once your order has shipped. Tracking information may take 1-2 hours to update.

International Shipping:
We ship internationally to select countries. Customers are responsible for any customs fees, import duties, and taxes imposed by their country. These charges are not included in the product price or shipping cost.

Damaged or Lost Shipments:
If your order is damaged in transit, please contact us immediately with photos of the damage. If your package is lost, please reach out to the carrier first with your tracking number. If you need further assistance, contact our support team at [marzeli.contact@gmail.com].

Returns & Refunds:
For return and refund policies, please refer to our [Return Policy] page.

Contact Us:
If you have any questions about our shipping policy, please contact us at [marzeli.contact@gmail.com].